Legal
Privacy Policy
Last updated November 14, 2026. This policy explains how Verizon Business Portal handles account, billing, and support data.
1. Information we collect
We collect business contact details, invoice and payment records, support ticket content, and technical logs needed to operate the portal securely.
2. How we use information
Data is used to authenticate users, process invoice payments, provide customer care, prevent fraud, and improve portal reliability. We do not sell personal information.
3. Payment processing
Card and wallet payments are handled through configured gateways. Sensitive payment credentials are processed by those providers under their own security controls.
4. Sharing
We may share information with payment processors, hosting providers, and regulators when required by law or to complete a transaction you requested.
5. Retention & security
Records are retained for billing, audit, and legal obligations. Access is role-based, and administrative actions may be logged.
6. Contact
Privacy questions: support@verizonbills.com or call 1-800-VERIZON.