Terms of Service

1. Portal use

The portal is provided for authorized business customers to manage accounts, services, invoices, payments, and support requests. You must keep login credentials confidential.

2. Accounts & accuracy

You are responsible for accurate company, billing, and payer information. Guest invoice access requires a valid invoice number and PIN issued on your statement.

3. Payments

Payments may be made in full or partially where enabled. Bank transfers may remain pending until finance confirmation. Chargebacks or disputed payments may suspend related services.

4. Acceptable use

You may not misuse the portal, attempt unauthorized access, interfere with other customers, or use automated tools to abuse checkout or support systems.

5. Availability

We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance may occur with notice when practical.

6. Liability

To the fullest extent permitted by law, Verizon Business Portal is not liable for indirect or consequential damages arising from portal use. Service agreements for connectivity products remain governed by their own contracts.

7. Contact

Questions about these terms: call 1-800-VERIZON or email support@verizonbills.com.